FAQs

How long does shipping take?

Our standard shipping typically takes 1-7 business days for domestic orders. Please note that shipping times may vary depending on your location and any potential shipping delays.

Do you ship internationally?

Yes, we offer international shipping. International orders typically take 7-20 business days to arrive, depending on the destination and customs clearance times.

How can I track my order?

You can easily track your order using the tracking number provided in your shipping confirmation email. Simply click on the tracking link in the email and it will direct you to the courier's website, where you can monitor the status and location of your package in real time.

Can I cancel my order after I have paid?

Once an order is placed and payment is processed, it enters our system for fast fulfillment. Unfortunately, this means we cannot guarantee cancellations. However, if you need assistance, please contact our customer service as soon as possible and we will do our best to help.

How can I contact you?

We are here to help! You can contact our customer service team via our email: customercare.goldshop@gmail.com

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